Last Updated on April 10, 2021 by Tina
With the approval by the Inter-Agency Task Force (IATF) of uniform travel protocols in the Philippines for all local government units (LGUs), the Provincial Government of La Union released new guidelines regarding travel requirements when entering the province in accordance with the IATF Resolution. Said guidelines will be effective starting March 8, 2021. One of the requirements when entering the province in the new guidelines is to present NAPANAM QR Code at the border control points.
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What is NAPANAM QR Code?
NAPANAM QR Code is a QR code generated from the NAPANAM La Union Contact Tracer Application. It is a centralized tracking system of the Province of La Union to monitor the places visited and contact listings of an individual. The use of the code shall be mandatory for residents and non-residents when entering the province.
Everyone is encouraged to register and generate the code at least three (3) days before the intended entry or exit in La Union. This is to accommodate the validation, approval, and generation of the La Union QR Code.
You might also be interested: La Union Travel Requirements During the Pandemic
How to Register and Generate QR Code
How to Register in the NAPANAM La Union Contact Tracer
To register, go to the NAPANAM La Union Contact Tracer website. Click on the Individual QR Pass button.
Click on Register.
Select in the options whether you are a resident and currently in La Union, resident of La Union but currently not in La Union, non-resident but with official business in La Union, Locally Stranded Individual (LSI), OFW going home to La Union, tourist or driver/passenger passing through La Union.
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Fill out the Registration Form. You need to enter your name, nationality, date of birth, mobile number, email address, home address, and contact person.
Answer the Health Declaration portion. Read the Terms, Conditions, and Privacy Policy and tick on the I have read and agree to the Terms, Conditions, and Privacy. Click Submit.
Before you get a confirmation that your registration was successful, a notice will pop up telling you to register once only. Click OK.
Next, you will get a confirmation that your registration was successful. Take note of the ID number and make a screenshot of it if possible. You’re going to need the ID number when you follow up about your registration. The confirmation message says that you will receive an email confirming your registration. I registered last December but never received an email.
Related Post: Is La Union Open for Tourists?
How to Generate QR Code
To generate a QR code, go back to the NAPANAM La Union Contact Tracer website. Click on the Individual QR Pass button, then click on Check Status/Get ID.
The FAQ from the Facebook page of the Provincial Government of La Union says the registration, verification, and approval takes around 48 hours. If after 48 hours, you see that the status of your registration is still under verification, I advise you to call their hotline at (072) 242-5550 local 317. Don’t even bother sending a message on their Facebook page because you won’t get any response (this is based on my experience). I have also seen on their Facebook page that others had the same experience.
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If you call their hotline, they will ask for your registration ID, your date of birth, address, mobile number, and complete name. After that, they will tell you that your QR code is ready for download. So go back to the website and click on Check Status/Get ID again. It should now look like this:
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How if I Forgot the napanam QR ID No. of Conrado Carino Jr. he ask me to register his napanam QR ID.Please help me what to do. Thanks
Please call their hotline na lang po
Hello pu, how i can verified my registration if already approved, i forget to screnshot my qr id during my regiatration, thank you in advanve.
Please call their hotline na lang po so that they could assist you
Ate panonpo tawagan ung hotline po nila,phone lang po meron ako
Call them during office hours, mas okay ata pag mga after lunch. Kasi pag morning, laging busy yung line nila. If using mobile phone, dial +63722425550. Then pag may sumagot sabihin mo sa local 317.
Hi please help I already registered our security for the QR code in napanam. But I didnt got the ID number so I didnt got the QR code? What can I do?
Call their hotline na lang po.
Mam paanu po eedit pangalan ko sa QR code napanam ID ko mali kc ung isang letter?
Sorry pero d ko po alam. Best po siguro to call their hotline. D kasi sila nagrereply sa messenger
I have registered already but I forgot to to screen shot my I’d number how can I retrieve the status of my registration?
Call their hotline so someone could assist you with your concern
are children allowedin la union? we will go there for a quick vacation with the family
Yes daw po. Pero only those from Region 1 and Baguio are allowed. You can call this number to verify: 09452835067
Pano ko po makikita ung QR id no. Ko po d ko po kasi na screen shot nung nag register po ako .
Pakitawagan na lang po hotline nila para may mag-assist sa inyo. Wala rin kasing email confirmation so wala pong way na malaman ano ung QR ID nyo kung d nyo nascreenshot
nkaregister na ko pero wala nman bnigay na i.d akala hndi ako nkareg. nung nagreg. ulit ako duplicate na dw..panu ko malalaman ung i.d # ko
Pakitawagan na lang po yung hotline nila para maassist nila kayo
How can i retrieve my qr code ??
I forgot to screenshot .
It would be best to call their hotline so they could assist you. Though they have given a link where you input your mobile number and date of birth to retrieve the qr code, it doesn’t really work, so it’s best to just call them.
Hi po, yung address po ba sa baba right side ng QR ID is dapat yung address ng pupuntahan mo sa elyu o yung current address mo? Kasi nagregister kami at naverified naman na kaso ang nakalagay current address namin. Sabi dapat yung address ng pupuntahan mo dapat ang nakalagay. Messaged already napanam fb pero no reply. Calls are unanswered. Thanks in advance…
Yung current address nyo po yung ilalagay dun. Yung sa fb po nila, matagal po sila magreply. Your only option talaga is to call their hotline. Try nyo po mga 2pm tumawag. Kasi ako when I called their hotline in the morning, parating busy. When I called in the afternoon, meron naman sumagot agad and nakuha ko na rin agad qr code ko after the call
agyaman ak. so it means tama yung nakalagay sa nagenerate na qr id? pero kasi pinapaactivate namin sa barangay kung saan kami pupunta ang sabi di raw nila masearch ang pangalan namin. registration successful naman kami at nakapag generate ng qr id. yung address lang ang concern namin at bakit di kami masearch. gusto lang naming malaman sana kung ok na itong qr id na nagenerate namin at puwedeng sa scanning point na lang kami magpascan at magpaactivate like sa tplex checkpoint. Just making sure na walang hassle sa biyahe. Wala pa rin kasing reply o sumasagot. Thanks again…
Kung meron naman po kayo nung QR ID yun na lang po ipakita nyo sa checkpoint at baka pwedeng dun na nila iactivate. Sabihin nyo na lang po na walang sumasagot sa phone nila pati na rin sa FB messenger. Matagal po kasi sila talaga magreply
i forgot my username, is it usually my phone number?
Sorry, but I have no idea what the username is. I never received any email from the Napanam website. I only have the QR ID which was given after I completed the registration.
agyaman ak. so it means tama yung nakalagay sa nagenerate na qr id? pero kasi pinapaactivate namin sa barangay kung saan kami pupunta ang sabi di raw nila masearch ang pangalan namin. registration successful naman kami at nakapag generate ng qr id. yung address lang ang concern namin at bakit di kami masearch. gusto lang naming malaman sana kung ok na itong qr id na nagenerate namin at puwedeng sa scanning point na lang kami magpascan at magpaactivate like sa tplex checkpoint. Just making sure na walang hassle sa biyahe. Wala pa rin kasing reply o sumasagot. Thanks again…
Duplicate ang registration q pero wla p aq id number. Ano gagawin?